Shipping policy

# Shipping Policy

Thank you for visiting and shopping at Cicontrol. The following are the terms and conditions that constitute our Shipping Policy.

## 1. Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

## 2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 

*Standard Shipping Estimates:*
*   **Transit Time:**  7-15 business days.
*   **Shipping Cost:** Free Shipping on all orders

*Please note: Delivery delays can occasionally occur due to unforeseen circumstances (e.g., customs clearance or peak holiday seasons).*

## 3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package via our tracking page or the carrier's official website.

## 4. Customs, Duties, and Taxes
Cicontrol is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

## 5. Damages
Cicontrol is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

## 6. International Shipping Policy
We currently ship to the United States

## 7. Contact Information
If you have any questions, concerns, or inquiries regarding our Shipping Policy or the status of your shipment, please reach out to our dedicated support team through our official communication channels.

You can contact us directly by visiting our support@cicontrol.com page or using the contact details provided at the bottom of our website. We strive to respond to all inquiries within 24 hours on business days.